Delivery We are delighted to offer a flat rate P&P charge no matter how many items you order!
UK Mainland - £4.99 per order Channel Islands - £9.99 per order Republic of Ireland - £9.99 per order
We aim to deliver all orders within 5 working days but we ask you to allow up to a maximum of 14 days before reporting non-receipt of your item(s) - if after 14 days you still haven’t received your order, please contact us.
Most deliveries are made by Royal Mail, with some larger items despatched by courier. If you can’t be there to receive your order, you can specify a different delivery address when ordering online or by telephone, this may be a neighbour, friend or workplace address.
We are delighted to offer delivery to the Republic of Ireland for a rate of £9.99 per order.
Returns We offer a 14 day money back guarantee allowing you to return your order for a refund minus the original P&P charge, provided it is unopened and in the same condition that you received it - the item(s) must also be in the original packaging.
If you do wish to return an order, please contact us first to obtain an Returns Authorisation Reference to ensure your return is dealt with as quickly as possible.
Returns must then be received back to the address specified within 14 days, failure to do so will result in your order being returned back to you at your own cost.
Please note that the postage cost for sending your order back to us will not be refunded unless the item was received damaged, faulty or the wrong item was received. We are also unable to accept returns of underwear for hygiene reasons.
This does not affect your statutory legal rights whereby you can cancel your order within 14 days of placing it or within 14 days of receiving it - please contact us if you require any further information.