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Delivery
We offer a competitive flat rate P&P of £4.99 per order.

We aim to deliver all orders within 5 working days but we ask you to allow up to a maximum of 14 days before reporting non-receipt of your item(s) - if after 14 days you still haven’t received your order, please contact us.

Most deliveries are made by Royal Mail, with some larger items despatched by courier.  If you can’t be there to receive your order, you can specify a different delivery address when ordering online or by telephone, this may be a neighbour, friend or workplace address.

 

Returns
For your piece of mind we offer a 14 day money back guarantee so if you're not completely satisfied, you can return your order for a full refund providing it is unused and in the same condition that you received it. It must also be in the original packaging.

If you do wish to return an order, please contact us first to obtain an Returns Authorisation Reference to ensure your return is dealt with as quickly as possible. Please note that the postage cost for sending your order back to us will not be refunded unless the item was received damaged, faulty or the wrong item was received.

This does not affect your statutory legal rights wherby you can cancel your order within 7 days of placing it or within 7 days of receiving it - please contact us if you require any further information.

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